Coordination Department
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Ahmed Mujtaba
Customer Support Representative

Fatima Salman
Customer Support Representative

Adil Malik
Customer Support Representative
Muhammad Faizan - Coordination Manager

Ahmed Mujtaba - Customer Support Representative
- Process invoices, ensuring accuracy and timely payment.
- Reconcile vendor statements and investigate any payment discrepancies to ensure resolution.
- Maintain accurate and up-to-date records of all accounts payable.
- Assist with month-end and year-end closing activities by preparing reconciliations and reports for management.
- Work closely with internal departments and external vendors to resolve any payment issues or discrepancies.

Fatima Salaman - Customer Support Representative
- Develop, plan, and execute monthly social media content calendars.
- Increase social media engagement and followers while collaborating with customer service to address queries or complaints.
- Manage paid social campaigns, budgeting, performance, and stay updated on trends and platform changes.
- Coordinate with creative teams to ensure high-quality graphics, videos, and written content.
- Monitor social media performance, ensure brand consistency, and act on trends to keep the brand engaging.
- Understand the operating environment, framework, boundaries, and working relationships.
- Emphasize problem-solving, decision-making authority, and responsibility as key aspects of the role.

Adil Malik - Customer Support Representative
- Design graphics for marketing materials, websites, apps, and print, ensuring brand consistency.
- Work with internal teams to align designs with business goals and comply with brand guidelines.
- Stay updated on design trends and propose creative ideas to improve user experience.
- Oversee design projects, revise based on feedback, and ensure timely delivery.
- Work with the Brand Manager to approve designs and execute social media strategies.

