Operations Department (Ground Team)

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Muhammad Muneeb - Team Lead

Muhammad Ismail - Customer Support Representative

Process invoices, ensuring accuracy and timely payment.
Reconcile vendor statements and investigate any payment discrepancies to ensure resolution.
Maintain accurate and up-to-date records of all accounts payable.
Assist with month-end and year-end closing activities by preparing reconciliations and reports for management.
Work closely with internal departments and external vendors to resolve any payment issues or discrepancies.

Abdul Jabbar - Customer Support Representative

Develop, plan, and execute monthly social media content calendars.
Increase social media engagement and followers while collaborating with customer service to address queries or complaints.
Manage paid social campaigns, budgeting, performance, and stay updated on trends and platform changes.
Coordinate with creative teams to ensure high-quality graphics, videos, and written content.
Monitor social media performance, ensure brand consistency, and act on trends to keep the brand engaging.
Understand the operating environment, framework, boundaries, and working relationships.
Emphasize problem-solving, decision-making authority, and responsibility as key aspects of the role.

Riaz Ahmed - Customer Support Representative

Design graphics for marketing materials, websites, apps, and print, ensuring brand consistency.
Work with internal teams to align designs with business goals and comply with brand guidelines.
Stay updated on design trends and propose creative ideas to improve user experience.
Oversee design projects, revise based on feedback, and ensure timely delivery.
Work with the Brand Manager to approve designs and execute social media strategies.

Muhammad Mohsin - Customer Support Representative

Design graphics for marketing materials, websites, apps, and print, ensuring brand consistency.
Work with internal teams to align designs with business goals and comply with brand guidelines.
Stay updated on design trends and propose creative ideas to improve user experience.
Oversee design projects, revise based on feedback, and ensure timely delivery.
Work with the Brand Manager to approve designs and execute social media strategies.